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Blog
Perspectives on community, mentorship, and engagement
Practical ideas, research-backed insights, and real stories from community leaders, mentors, and the Upnotch team.
AI Won’t Fix Community Engagement: Engagement Is Just the First Step
AI is changing how organizations communicate with members but engagement is just the first step. This article is about the missing layer between activity and outcomes and why the most valuable community metric is not clicks or registrations but the relationships that form because of them.
Oct 154 min read
Why Mentorship Is the Missing Piece of Community Engagement
A community with 50,000 members who never interact is less valuable than one with 2,000 members who regularly mentor each other and create new opportunities. This article is about why mentorship is the missing piece that turns passive members into active participants and lifelong advocates.
Aug 252 min read
Meet Oboye, Education Mentor on Upnotch
Dr. Oboye O. Banjoko, PhD, Upnotch Member, is an Adjunct Professor at San Ignacio University.
Jan 291 min read
Galen Takamura
Galen Takamura, Upnotch Member, is a Senior Project Manager at 8x8, a SaaS provider of voice, video, chat, contact center and...
Dec 18, 20221 min read
Tracey Warren
Tracey Warren, Upnotch Member, is the Owner and Community & Engagement Specialist at Ignite Your Champions, a marketing consultancy that...
Nov 6, 20221 min read
Doug Pfeffer
Doug Pfeffer, Upnotch Mentor, is Director of Community Operations at Firsthand, a company helping people with mental illness and...
Mar 8, 20221 min read
Shellie Willis
Shellie Willis, MSM Nonprofit, CDFM-A,LSSBB, Upnotch Mentor, is the Senior Director of WorkForce Systems Alignment, a Veteran Advocate...
Jul 11, 20211 min read
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