Meet Micheal, Customer Experience Mentor on Upnotch

Micheal Akinboni, Upnotch Member, is the Customer Experience Lead at 9jaPay.

With 7 years of experience in the Fintech and E-commerce industries, he is a strategic leader known for building strong customer relationships and driving retention. His expertise includes CX hiring and training, quality management, account management, and team building. He thrives on overcoming challenges, improving customer satisfaction, and delivering seamless onboarding experiences. Recognized for his exceptional communication and interpersonal skills, he is passionate about creating customer-centric strategies.

Micheal would be an outstanding mentor to anyone looking to grow in customer experience, particularly in the Fintech or E-commerce sectors.

To connect with Micheal, check out his profile

https://shortlink.upnotch.com/YYJKaB3ryTb. All mentorships on Upnotch™ are free 🧡

Click here for more Featured Mentors.