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Why Getting Your First 1,000 Users Is Harder Than Anyone Tells You

  • Upnotch Team
  • 4 days ago
  • 4 min read
Tatia Zuloaga, Co-Founder and CEO of Upnotch, on the challenge of getting your first 1,000 users as a startup founder.

Everyone talks about growth like it has a formula.


Find your audience. Build the product. Tell the story. Watch the users come.

What nobody tells you is how long you can do all of those things correctly and still feel like nothing is moving. How many times you can look at your numbers and wonder whether the problem is your messaging, your product, your timing, or just you.


Getting your first 1,000 users is not a marketing problem. It is not a product problem. It is one of the hardest human problems there is — convincing people who don't know you yet that what you built is worth their time.


And most founders are completely unprepared for how long that actually takes.


The part that doesn't make it into the success story


There is a version of every founder's origin story that gets told publicly. The insight. The pivot. The moment things clicked. The growth that followed.


What gets left out is the season before all of that. The one where you are showing up every day to build something you believe in, doing everything you can think of to get people through the door, and wondering in the quiet moments whether you are the only one who can see the value in what you are creating.


63% of business owners start without professional guidance. Most of them are figuring out early traction the same way. Through trial and error, through expensive mistakes, through strategies that work for other businesses in other contexts and don't quite translate to theirs.


I know this season well. Building Upnotch meant trying to solve a problem that most people didn't realize they had. Mentorship, real, structured, intentional mentorship, was not something most professionals were actively searching for. They were searching for the outcomes mentorship creates. Better decisions. Faster growth. More confidence. A way through the wall they had been staring at.


Getting people to connect those outcomes to a mentorship platform was a different kind of challenge than building the platform itself.


The three things that make early traction so hard


The first is that nobody knows you exist yet.


This sounds obvious but the implications run deeper than most people anticipate. You are not just competing for attention against other platforms or products in your space. You are competing against everything demanding time and focus from the people you are trying to reach. And without an established brand, a large following, or a significant marketing budget, breaking through that noise requires a level of patience and persistence that is genuinely difficult to sustain.


The second is that you have not found your people yet.


Knowing your target audience on paper and actually finding them in practice are two very different things. Early on, most founders cast a wide net, trying to reach everyone who could theoretically benefit from what they built. What usually happens is that the message gets diluted, the conversion rate stays frustratingly low, and it takes much longer than expected to identify the specific people for whom what you built is not just useful but essential.


The third is that you are learning what your product actually is while trying to sell it.

Most products change significantly between their first version and the version that finally resonates. The features that seemed essential turn out to matter less than expected. The use cases that seemed secondary turn out to be the ones that drive the most value. Early traction is not just about finding users. It is about finding the signal in the noise that tells you what you are really building and who you are really building it for.


What makes it harder than it looks from the outside


The challenge of early growth is not just strategic. It is deeply personal.

When your product is not gaining traction, it is almost impossible not to internalize it. Every unanswered email, every campaign that underperforms, every conversation that ends without a conversion starts to feel like a verdict on the thing you built and the judgment you used to build it.


20% of new businesses fail within two years. 45% within five. The statistics are not comforting when you are in the middle of it.


What I have come to understand, and what took longer to learn than I would like to admit, is that slow early growth is almost never a sign that the idea is wrong. It is almost always a sign that something needs to be refined. The positioning. The audience. The way the value is being communicated. The channel being used to reach people.


If this was easy, everybody would do it. And it is not easy. The harder it is for you, the harder it is for everybody else too. That is not a consolation. It is a competitive reality worth holding onto.


The thing that actually moved the needle


For me, the shift did not come from a new strategy or a bigger budget. It came from a conversation.


I was stuck. I had been trying to scale, trying different approaches, pushing harder in the same directions and getting the same results. What I needed was not more effort. It was perspective from someone who had already navigated what I was trying to figure out.

One mentor. One conversation. A different way of seeing the problem I had been too close to see clearly on my own.


That experience is part of why Upnotch exists. Not because mentorship is a nice thing to have but because I watched firsthand what happens when the right guidance arrives at the right moment. Things that had felt immovable started to move.


The irony of building a mentorship platform is that the thing that helped me build it was mentorship itself.


What early stage founders actually need


Getting to your first 1,000 users requires a lot of things. A product worth talking about. A clear sense of who needs it most. Enough consistency to outlast the slow season.

But more than any of those things, it requires the willingness to stop trying to figure everything out alone.


The founders who navigate early traction most effectively are almost never the ones who had the best strategy from day one. They are the ones who found the right people to pressure test their thinking, challenge their assumptions, and help them see what they were too close to see on their own.

That kind of support does not find you. You have to go build it.


And the sooner you do, the sooner everything else starts to move.

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