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Why Mentorship Matters More Than Ever in 2023

We're three months into 2023 and it's been about three years now since COVID-19 disrupted the world of work, ushering in a new era of hybrid work models, talent shortages, and employee burnout. In this challenging environment, mentorship can play a critical role in facilitating inclusion, developing talent, and positioning organizations for growth.

However, mentorship needs to evolve and adapt to meet the needs and expectations of today's diverse and dynamic workforce.

Attracting and Retaining Talent

Mentorship can help organizations attract and retain talent in a competitive market. According to a Gartner survey, 58% of organizations that employ frontline workers have invested in improving their employee experience in the past year. One way to do that is to offer more flexibility and autonomy for frontline workers, such as allowing them to choose their mentors, set their own goals, and access learning resources on demand. Mentorship can also help organizations expand their talent pipelines by pursuing nontraditional candidates who may have different backgrounds, skills, or experiences than the typical hires.

Developing and Engaging Existing Talent

Mentorship can provide employees with opportunities to learn new skills, gain feedback, and advance their careers. This article from discusses how mentors can help mentees navigate the hybrid work model by being more intentional, purposeful, and flexible in their interactions. They can also provide emotional support, empathy, and resilience. Additionally, mentorship can foster diversity, equity, and inclusion by creating safe spaces for dialogue, addressing bias and discrimination, and empowering underrepresented groups.

Driving Performance and Innovation

Mentorship can enable knowledge sharing across generations, functions, and geographies. It can also stimulate creativity by exposing employees to different perspectives, ideas, and challenges. Moreover, mentorship can enhance collaboration by building trust, rapport, and social skills among employees.

Implementing Effective Mentoring Programs

To reap these benefits, organizations need to invest in creating effective mentoring programs that align with their strategic goals. Some best practices include:

  • Using data-driven matching algorithms or criteria to pair mentors and mentees based on their skills, interests, values, and preferences.

  • Providing training and guidance for both mentors and mentees on how to establish expectations, communicate effectively, set goals, track progress, and give feedback.

  • Leveraging technology platforms or tools that facilitate scheduling, communication, learning resources, reporting, and analytics.

  • Encouraging frequent touchpoints between mentors and mentees through various channels such as phone calls, video chats, emails, messages, or face-to-face meetings.

  • Soliciting feedback from both mentors and mentees to continuously improve the mentoring program.


In a post-pandemic world and amidst the current economic climate, mentorship is more important than ever in 2023. By focusing on attracting and retaining talent, developing and engaging existing employees, and driving performance and innovation, organizations can harness the power of mentorship to thrive in this new era. By investing in effective mentoring programs and adopting best practices, organizations can foster a culture of learning, growth, and collaboration that will propel them to success in the years to come.

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