Diane Hardage, Upnotch Member, is a Customer Success Manager at Sitetracker.
She embarked on her career journey in Customer Success, gradually evolving through various roles starting from associate, manager, and later senior positions in the field. She has been instrumental in guiding and shaping teams, crafting departmental processes, and assuming leadership responsibilities.
Diane would be an excellent mentor for individuals new to Customer Success, those aiming for a career transition to CS, or those transitioning into the realm of SaaS Customer Success.
She is also looking for a mentor herself - seasoned Customer Success leaders, preferably at the director level, who have climbed the ladder from individual contributor roles to higher leadership.
To connect with Diane, sign up today at www.upnotch.com/signup. All mentorships on Upnotch are free. 🧡
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