Nicole Stevens, Upnotch Member, is the Technical Support Manager at 15Five, a leading performance management platform.
She is a data-driven customer support leader with a track record of success in building and leading rapidly-scaling teams within dynamic, fast-paced environments. Over the past 8 years, Nicole has been a driving force in the tech startup scene, harnessing her expertise to enhance customer experiences and ensure high-quality service levels. She is also a strong advocate for women in tech, striving to empower and uplift them in their careers.
Nicole would be an excellent mentor for new managers seeking guidance and those contemplating the transition from individual contributor (IC) roles to managerial positions. She is also looking for a mentor herself - a director-level executive in support who can provide insights on the path to reaching that level.
To connect with Nicole, sign up today at www.upnotch.com/signup. All mentorships on Upnotch are free. 🧡
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