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Brandon James

Brandon James, Upnotch Member, is a Customer Success Product Lead at Gong.

After completing his Bachelors in Economics, he started his professional career in retail leadership before transitioning to a role in patient experience within the healthcare industry. After returning to school to obtain a MBA, he joined Gong where he has worked in various post-sales roles focused on customer training and new product implementation and adoption. His expertise lies in driving customer success and ensuring client satisfaction in the B2B SaaS domain.

Brandon would be an excellent mentor for individuals interested in post-sales (customer success) roles or B2B SaaS. He is also seeking a mentor himself - ideally a seasoned professional who has worked in growing SaaS organizations.

To connect with Brandon, sign up today at All mentorships on Upnotch are free. 🧡

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